Safety mesures Covid-19


Broadway Hotel & Suites' Protocol

At Broadway Hotel & Suites we have made all the recommendations you have communicated

our Ministry of Health to guarantee a safe and pleasant stay in our hotel.

We want to let you know that all of our employees have been trained and equipped with

the adequate protection elements to guarantee compliance with the measures


At the time of confirming your reservation, you will receive a statement by email.

sworn health and the registration form, which must be presented at the time of check in, must

also send scanned personal documents, in order to avoid a very long stay.

long in the Lobby and Reception.

We let you know that all guests who enter the hotel and circulate through the

common spaces (corridors, elevators, lobby, etc.) must wear a chinstrap or face mask


Upon arrival at the hotel, we will receive you with extreme security measures such as control of

temperature, sanitizing mats, alcohol gel, signage to keep your distance


We recommend using credit and / or debit cards or other means of electronic payments to

in order to reduce contact.

The room opening cards will be delivered enveloped and sterilized.

All shared objects will be disinfected after each use.

 The elevators will see their capacity reduced by 30%.

Gel alcohol dispensers were installed in different places within the hotel at

available to our guests.

The Bell Boy and Luggage Storage service will be suspended until arriving at the

normality as indicated by the health authorities.

At the time of entry, the room will be sterilized with the corresponding seal.

In them we have reduced the additional elements leaving only what is essential for

please your stay.

We inform you that the maid will clean the room when the guest is not

find in it.

Guests can cancel their room cleaning service during their stay

You will have a Whats App number to communicate with Reception and carry out all the

queries they need, where they will also be sent all the information about the services of the


Breakfast will extend its hours and will be served in the room through the room system

service, it will consist of coffee, tea, milk, orange juice, croissants, bread, toast, a

sweet option, ham, cheese, butter, jam, spreadable cheese and fruit salad. I know

You must notify the day before the same at what time you want to be able to bring breakfast in

optimal conditions and at the required time.

The Restaurant and Minibar Service, the Pool, the Sauna, the Gym, the Business Center and the

Parking will remain closed and will be enabled according to the dates and measures

established in the stages stipulated by the local authorities.

This protocol will be updated when the new measures reported require it.

We look forward to offering you a pleasant stay with all the necessary care.